Privacy Policy
## Privacy Policy
*Last updated: 2026/08/13*
This Privacy Policy describes how Nuvela Living (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nuvelaliving.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" means you as the user of the Services, whether a customer, website visitor, or other individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.
**Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the "Last updated" date.
**How We Collect and Use Your Personal Information**
*Information We Collect Directly from You*
- Basic contact details: name, address, phone number, email
- Order information: name, billing/shipping address, payment confirmation, email, phone number
- Account information: username, password, security questions
- Shopping information: items viewed, added to cart, or wishlisted
- Customer support information: content of your communications with us
*Information We Collect Through Cookies*
We automatically collect Usage Data via cookies, pixels, and similar technologies, including device and browser information, network connection details, IP address, and interaction with the Services.
*Information We Obtain from Third Parties*
We may obtain information from vendors and service providers, including Shopify (our e-commerce platform) and our payment processor, who collect payment information to process your order.
**How We Use Your Personal Information**
- **Providing Products and Services** — processing payments, fulfilling orders, account management, shipping, returns and exchanges
- **Marketing and Advertising** — with your consent where required, sending promotional communications and tailoring advertising
- **Security and Fraud Prevention** — detecting and investigating fraudulent or illegal activity
- **Communicating with You** — customer support and service improvement
**Cookies**
We use cookies to power and improve our Site (including remembering your actions and preferences) and to run analytics. For details on cookies related to our Shopify-powered store, see shopify.com/legal/cookies. Most browsers accept cookies by default; you can adjust your browser settings to remove or reject them, though this may affect site functionality.
**How We Disclose Personal Information**
We may disclose your information to: vendors and service providers performing services on our behalf (IT, payment processing, analytics, fulfillment, shipping); business and marketing partners, including Shopify; parties you direct us to share with; and as required in connection with legal obligations or a business transaction (e.g., merger).
**User-Generated Content**
If you submit reviews or other content to public areas of the Services, that content will be publicly accessible. We are not responsible for how others use information you make publicly available.
**Third-Party Websites and Links**
Our Site may link to third-party websites. We are not responsible for the privacy or security practices of those sites — please review their policies independently.
**Children's Data**
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us information, contact us to request deletion.
**Security and Retention**
No security measures are perfect. We recommend not using unsecured channels to send us sensitive information. We retain personal information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.
**Your Rights and Choices**
Depending on where you live (including California residents under the CCPA), you may have rights to access, correct, delete, or receive a copy of your personal information, to opt out of certain uses, and to withdraw consent. You may exercise these rights by contacting us at support@nuvelaliving.com. We will not discriminate against you for exercising these rights.
**Complaints**
If you have concerns about how we handle your personal information, contact us at support@nuvelaliving.com. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
**International Users**
We may transfer, store, and process your personal information outside the country you live in, including the United States.
**Contact**
Nuvela Living
532 N Magnolia Ave #2065, Anaheim, CA 92801, United States
Email: support@nuvelaliving.com